Legal notice

Last updated: September 2, 2026

1. Business Information

Business name: IC B.V.
Trading name: DYU E-bike store
Legal form: Private limited company
Registered address: Narcislaan 20, 2241VR Wassenaar
Business address: Korschenbroicher Str. 595, 41065 Mönchengladbach Ost, Germany
Country: The Netherlands

2. Contact Information

Email: y.chang@icbv.eu
Telephone:+31 629394388
Website: 

3. Registration and Tax Information

Chamber of Commerce number (KvK): 65602592
VAT identification number: NL856182576B02

4. Customer Service

For questions about our products, orders, payments, delivery, returns, or complaints, please contact us using the details above.

Our customer service hours are:

Monday to Friday, 9:00 AM to 7:00 PM 

We aim to respond to customer inquiries within 2 business days].

6. Website Content

We make reasonable efforts to ensure that the information on this website is accurate, complete, and up to date. However, we do not guarantee that all information is free from errors, omissions, or temporary inaccuracies.

Product availability, prices, descriptions, images, and other information may be changed without prior notice, where permitted by applicable law.

7. External Links

This website may contain links to external websites operated by third parties. We are not responsible for the content, availability, security, or privacy practices of those external websites.

8. Intellectual Property

Unless otherwise stated, all content on this website, including text, logos, images, graphics, product descriptions, designs, and other materials, is owned by or licensed to IC B.V.

You may not copy, reproduce, distribute, modify, publish, or use our content without our prior written permission, except where permitted by applicable law.

9. Complaints and Disputes

If you have a complaint, please contact us first using y.chang@icbv.eu so that we can try to resolve the matter directly.

Any disputes will be handled in accordance with applicable Dutch and European Union law. Nothing in this Legal Notice affects any mandatory consumer rights or protections that apply to you under the law of your country of residence.